FAQ

# Frequently Asked Questions (FAQs)

Welcome to Footology’s FAQ section! Here, you’ll find answers to the most common questions about our products, ordering process, shipping, and more. If you need further assistance, feel free to contact us at **info@footology.co** or **0323 6777888** (available on WhatsApp).

## 1. **What is Footology?**
Footology is your go-to brand for [insert what Footology specializes in, e.g., high-quality footwear, insoles, etc.]. We focus on providing stylish, comfortable, and durable products designed to meet your specific needs.


## 2. **How do I place an order?**
To place an order, simply:
1. Browse our product catalog and select your desired items.
2. Choose your size and quantity, then click **Add to Cart**.
3. Proceed to **Checkout**, enter your shipping and payment details, and confirm your order.

## 3. **What payment methods do you accept?**
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Online Bank Transfers
- Cash on Delivery (COD) [if applicable]

## 4. **How long does shipping take?**
Shipping times vary based on your location. Generally, you can expect:
- **Local deliveries**: [e.g., 3-5 business days]
Please note that shipping times may be affected by holidays or unforeseen delays.


## 5. **What is your return and exchange policy?**
If you are not completely satisfied with your purchase, we accept returns and exchanges within 3 days of the delivery date, provided the product is unused and in its original condition. Please refer to our [Return Policy]

## 6. **How do I track my order?**
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment.

## 7. **How can I change or cancel my order?**
If you need to modify or cancel your order, please contact our customer support team immediately at **0323 6777888** or email us at **info@footology.co**. If your order has already been processed or shipped, we may not be able to make changes or cancel it.